Key Performance Indicators for The Follow-Up Process at Scania – A study of KPIs for Process Management and Development within Service at A Research and Development Process

Information

Författare: Tina Lindewall
Beräknat färdigt: 2009-02
Handledare: Thomas Almér
Handledares företag/institution: Scania CV AB
Ämnesgranskare: Peter Gröndahl
Övrigt: -


Presentation

Presentatör: Tina Lindewall
Presentationstid: 2008-12-08 13:15
Opponent: Jenny Sirland

Abstract

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Key Performance Indicators for The Follow-Up Process at Scania – A study of KPIs for Process Management and Development within Service at A Research and Development Process